FAQ

Answers to Frequently Asked Questions!

Title (plain)
How do I receive TV5MONDE in the U.S.?
Body

TV5MONDE is available in the U.S. through key partnerships with leading television providers.

Subscribe to TV5MONDE USA via cable or satellite!

In order to find out what options you have -

To find out how to receive TV5MONDE in your area, click here.

We partner with major cable, satellite, and streaming providers including Altice USA’s Optimum TV, Atlantic Broadband, AT&T U-Verse, Charter Spectrum, Cox, Comcast Xfinity, Dish Network, fuboTV, Fios by Verizon, Mediacom, and Sing. Thanks to these close partnerships we can bring you the most popular French language programming in the world.

TV5MONDE is here to entertain and inform from coast to coast. Our network is available in major cities including New York, Los Angeles, Chicago, San Francisco, Miami, New Orleans, San Diego, Boston, Washington D.C., Seattle, and more.

To find out how to get TV5MONDE, click here and enter your zip code. 

Title (plain)
What’s on TV5MONDE USA?
Body

TV5MONDE USA offers a premium experience for viewers including over 7,000 hours of fresh content per year with up to 300 titles of the most recent French language cinema and series, up to 6 hours of news and news magazines per day, high quality documentaries, lifestyle shows that feature the latest trends, and so much more.

Title (plain)
What about sports?
Body

TV5MONDE USA features a fantastic sports lineup including Ligue 1Tour de France, and weekly recap shows such as Jour de Rugby. Enjoy your front-row seat to all the action with TV5MONDE!

Title (plain)
What about French programs for children?
Body

TV5MONDE offers a minimum of 8 hours of children’s programming per week on weekday afternoons and weekend mornings. Kids will enjoy the latest cartoons and educational programs selected by TV5MONDE. We pick the highest quality shows for kids including classics like Calimero and Il était une fois la vie and modern shows such as Le Petit Prince and Vic le Viking.

TV5MONDE USA also features TiVi5MONDE, the premier French language channel focused on entertaining and educational children’s programming.

Learn all about TV5MONDE USA's unique network with cartoons and programs specifically for your children - TiVi5MONDE!

Whether they are native French speakers, learning the language, or just love to be entertained, your kids will love all the unique TiVi5MONDE programs – always en français! Get more information on how to receive TiVi5MONDE by clicking here.

Title (plain)
Is TV5MONDE available via streaming?
Body

We now streaming packages available on 2 platforms: Sling TV and fuboTV

On Sling TV, we offer a streaming package that is comprised of four networks:

TV5MONDE Style features programming about fashion, luxury, design, cuisine, and culture.
TV5MONDE Info presents the latest news broadcast and current affairs shows from TV5MONDE.
TiVi5MONDE is our 24/7 French language children’s network, ideal for kids age 4-12.
TV5MONDE Cinema On Demand offers a variety of world-class French language films.

For additional information about this service, please visit sling.com/frenchtv.

On fuboTV, Stream French TV and the largest selection of live sports in one place:

fuboTV is the world’s only sports-focused streaming service with top leagues and teams, with 100+ live channels, original shows and thousands of on-demand titles and more on your TV, phone, and other devices.

From the French Open in Paris, international soccer matches, competitive cycling to American football and multicultural programming, fuboTV brings you sports from around the world. 

TV5MONDE provides a wide variety of premium French language programming much of which is subtitled in English. Also included with the TV5MONDE subscription, TV5MONDE Cinema On Demand offers recent theatrical releases, the majority of which are having their U.S. premiere, and a broad range of French film classics.  

Click here to add TV5MONDE to your fuboTV lineup today!

 

Title (plain)
Is TV5MONDE available in HD?
Body

TV5MONDE USA is now launched in high definition on certain providers and continues to expand the distribution of its HD signal to other providers. While most American satellite and cable providers are still facing capacity constraints, we continue to expand the availability of our HD signal. The bandwidth required for HD channels is 5 times larger than SD channels and it is the local U.S. provider's decision whether or not to broadcast in HD, depending on bandwidth availability. However, we hope to be able to offer our HD signal soon and will not hesitate to keep you informed.

Title (plain)
Does TV5MONDE have subtitles?
Body

Whenever possible, TV5MONDE broadcasts programs with English subtitles. However, there may be times that the rights to these subtitles are not available. In these cases, we will either air the program with French subtitles or without any subtitles. To see which of our programs have subtitles, please click on our "View Schedule" page. Subtitled programs are marked with an American flag icon or a French flag icon, depending on the subtitle language.

Title (plain)
How do I turn the subtitles off/on?
Body

Currently, it is not possible to choose your subtitle preferences as our subtitles are embedded into our programming. To see which of our programs do or do not have subtitles, please click on our "View Schedule" page. Subtitled programs are marked with an American flag or a French flag icon, depending on subtitle language availability.

Title (plain)
TV5MONDE is not working. What can I do?
Body

In most cases, technical difficulties with TV5MONDE are the result of regional issues. We suggest the you first contact your local cable or satellite provider to resolve the problem. If your local provider is unable to help with this issue, please do not hesitate to contact our office by emailing toutsavoir@tv5monde.org.

Title (plain)
How much does TV5MONDE cost?
Body

Our channel’s price is determined by each cable or satellite provider. For the most accurate pricing information, please consult your local provider.

Title (plain)
Where can I buy a DVD of one of your programs?
Body

Currently, TV5MONDE does not have any physical copies of our programming available for sale. However, you may be able to find copies through online retailers.

Title (plain)
How can I receive the TV5MONDE Guide?
Body

The TV5MONDE Guide is available in two forms:

Physical copy

Each month, France-Amérique magazine inserts the TV5MONDE guide in the middle of the magazine. France-Amérique is America's largest bilingual French-English magazine and serves as an integral link between France and the United States! Each issue provides readers with a review of current events, culture and art-de-vivre, plus exclusive profiles of personalities and coverage of French life in the U.S. from coast to coast.

To subscribe, call (800) 901-3731 or visit www.france-amerique.com.

Downloaded Copy

Sign up to receive or download this month's TV5MONDE Guide at www.tv5monde.com/theguide

Title (plain)
How can I reach out to TV5MONDE USA?
Body

We can be reached directly via phone at 800.737.0455.
You may also email toutsavoir@tv5monde.org for more information.